EDUCATORS
BOOK DEPOSITORY
Textbook
Returns Policy
1.
All
returns must be made within sixty (60) days after receipt of goods to receive
credit.
2.
The
cost of shipping for returns due to an ordering error is the sole responsibility
of the school. Do not return collect or you will be billed for the
shipping cost. Please return prepaid. Please ship all textbook returns via UPS or FedEx Ground.
If total number of packages exceeds six click
here for the
FedEx Freight terminal locater and enter your pickup location zip code for the
number to call.
3. If you receive books not ordered due to an error made by EBD click here for instructions on returning these books.
4.
All
discrepancies should be reported immediately.
5.
Books
stamped or marked in cannot be returned.
6.
Claims
for damaged goods or shortages must be made within ten (10) working days after receipt
of goods.
7.
Any
kits, packages or CD’s broken open may not be returned unless damaged or
defective.
8.
All
textbook returns must be sent back separate from sample returns.
9.
All
returns must have a reason in writing.
10.
All
returns must have a copy of the packing slip.
11.
If
you have defective books please call with a total number of books and we will
give you instructions on how to have books replaced.
FOR
ANY ASSISTANCE PLEASE CALL (501) 490-0007 OR FAX (501) 490-0006