Ordering Information

Everything you need to know about placing, tracking, and receiving your K-12 course material orders with Educators Book Depository.

How to Place an Order

We accept official school district Purchase Orders (POs) as well as approved quotes that have been generated by our team. To ensure accurate and timely processing, please follow the guidelines below.

What to Include on Your PO

To avoid any delays in processing, please ensure your official Purchase Order includes the following information:

  • Official District Purchase Order Number
  • Authorized Signature
  • Complete Billing Address
  • Complete Shipping Address (including specific school building if applicable)
  • Contact Name, Phone Number, and Email Address for the receiver
  • 13-Digit ISBNs for all items
  • Accurate Quantities for each item
💡 Tip: Have a quote from us? Simply reference the EBD quote number on your Purchase Order, and we will match the details automatically.

Submitting Your Order

Once your Purchase Order is finalized and signed, you can submit it to our team via your preferred method. Email is highly recommended for the fastest processing times.

Shipping & Returns

Consolidated Shipping

Because we source from multiple publishers, we consolidate your materials at our Arkansas warehouse. Your complete order will be shipped directly to your district securely packaged and clearly labeled, preventing your staff from having to track multiple packages from different vendors.

Returns Policy

Returns are accepted for physical materials in unused, unmarked, and resalable condition within 30 days of receipt. Digital access codes and customized materials are strictly non-refundable once issued. Please contact our support team for a Return Merchandise Authorization (RMA) number before shipping any items back to our warehouse.

Where to Send POs

Email (Preferred)
Fax
(501) 490-0008
Mail
Educators Book Depository
Attn: Order Processing
7511 Scott Hamilton Dr.
Little Rock, AR 72209

Need a Quote First?

Track your active orders, view past invoices, and approve quotes online.

Customer Portal

Track your active orders, view past invoices, and approve quotes online.